Insights — Social Media
Your social media followers are not paying attention to you. It’s not their fault.
Think of the last billboard you drove past on the M1. We would guess you can’t name the brand, and that has nothing to do with whether the advertising was any good. You were driving, with your attention on the road, the satnav and the slightly worrying noise coming from the engine, and the billboard had perhaps a second and a half to earn a glance.
If you pass the same billboard every morning on your commute, though, something shifts over a few weeks: you recognise the logo, you could probably finish the slogan, and the brand starts to feel familiar and even trustworthy. Psychologists call this the mere-exposure effect, our tendency to like and trust what we have seen before, even when we never consciously paid attention to it. Repetition is how a message that was ignored on Monday becomes the one that comes to mind on Friday.
Your Instagram feed and your LinkedIn posts live on that same motorway. Every follower you have is moving at speed through a never-ending stream of content, and your carefully written post is one billboard among hundreds they will pass before their coffee goes cold. When they don’t stop, it feels personal. We can tell you it almost never is, and the brands that cut through usually show up consistently with a message people come to recognise.
Here is what we have learned.
Why your followers scroll past
The popular claim that we now have the attention span of a goldfish is a myth that has been repeated far more often than it has been tested. What the research does show is more useful. Gloria Mark, a professor at the University of California, Irvine, has spent two decades measuring how long people stay on one screen before switching, and in her book Attention Span she reports that the average has fallen from around two and a half minutes in the early 2000s to under a minute today. Our capacity to focus has not disappeared. We have simply trained ourselves to switch constantly, because the environment rewards it:
- The brain is built to filter. We see far more than we can process, so the mind discards anything that looks familiar, predictable or irrelevant to us right now. A post that resembles a hundred others is filtered out before it is consciously read.
- Novelty and reward drive the scroll. Feeds work on variable reward, the same principle that keeps people at a slot machine. Your followers keep moving because the next post might be better, which means yours has to offer a reason to stop rather than a reason to continue.
- People follow for themselves. Someone who followed you a year ago did so because of what you offered them at the time. Their interests, workload and life stage have moved on since, and your content has to keep earning its place.
None of this is a failure on the part of your audience. They are tired, busy, distracted and human, which is exactly what all of us are when we scroll too.
What the algorithms changed
For most of the last decade, followers were the currency of social media. If someone followed you, your posts would reasonably reliably appear in their feed. That arrangement has quietly ended, and understanding why takes a lot of the sting out of low engagement.
TikTok proved that people will happily watch content from accounts they have never heard of, as long as it matches their interests. Instagram, LinkedIn and others have since moved in the same direction. Feeds are now built mainly around what each person is likely to find interesting in that moment, and much less around who they chose to follow. Your followers still matter, but they are no longer a guaranteed audience. Each post now competes on its own merits, with your followers and with strangers alike.
- Someone follows you
- Your posts reasonably reliably appear in their feed
- Reach follows the follow
- Feeds are built around what each person is likely to find interesting in that moment
- Your post competes with followers and strangers alike
- Watch time, saves, sends and comments decide how far it travels
The platforms have also become clearer about what they reward:
- Instagram has said that watch time, likes relative to reach and sends relative to reach (people sharing your post privately with a friend) are among its strongest ranking signals. Original content is given priority over reposted material.
- LinkedIn has shifted towards matching posts to people’s professional interests and topics, rather than relying on who is connected to whom. Saves and comments count, the time people spend reading a post matters, and personal profiles reach far more people organically than company pages.
- Across platforms, short video and carousel formats tend to hold attention for longer, and posts that are clearly about one topic are easier for the algorithm to place in front of the right people.
The pattern beneath all of this is encouraging. Algorithms are trying to measure whether a real person found your content worth their time. That is a test that good, generous, well-made content can pass, whatever the size of your following.
How to earn the pause:
- Win the first line or the first second. On a billboard, the headline does all the work. Open your post with the most useful, surprising or recognisable thing you have to say, and save the context for later. In video, put something worth watching in the opening frame rather than an introduction.
- Write for one person. Picture a specific client or reader and write to the problem they are facing this week. Content that speaks to everyone feels relevant to nobody, while content that names a real situation makes people feel seen.
- Make it worth saving or sending. Ask yourself whether someone would bookmark this post or forward it to a colleague. Checklists, frameworks, honest lessons and clear opinions travel well, because they are useful after the scroll has moved on.
- Stay on a few clear topics. Algorithms now match content to interests, so choose two or three subjects you want to be known for and return to them consistently. This also helps people remember what you stand for.
- Show your face and your thinking. People pay attention to people. Your own experience, mistakes and point of view are the one thing no competitor or AI tool can reproduce, and they are what builds trust over time.
- Design for the sound-off, glance-first viewer. Add captions to videos, use clean visuals with a single message and keep text on images short. Many people watch on mute, on a phone, in a queue.
- Respond as though it matters, because it does. Replies in the first hour after posting signal to the platform that a conversation is happening, and they show your audience that there is a real person behind the account.
- Measure the right things. Look at saves, shares, watch time and the messages you receive, rather than follower count alone. A smaller audience that acts on what you post is worth far more than a large one that scrolls past.
- Clear out the silent crowd. Inactive and ghost followers dilute your engagement rate and can make your content look less relevant to the algorithm. Removing them gradually, over several weeks, gives a more honest picture of who is listening.
There is real freedom in accepting that your followers are busy. It means you can stop chasing them for attention they have no spare capacity to give, and start creating something that deserves a moment of their day. The brands and founders who stand out on social media today are rarely the loudest or the most frequent. They are the ones who understand their audience well enough to say something useful, clearly and generously, again and again.
Your followers are not ignoring you. They are driving. Give them a billboard worth slowing down for, and the right people will notice.
If you would like help shaping a content strategy that earns attention rather than chasing it, we at Squirrels & Bears work with founders and businesses in the UK and internationally on marketing, PR and graphic design. Get in touch at hello@squirrelsandbears.com.